Work Experience
INNOVATIONS IN NUTRITION AND WELLNESS
Senior Director of Information Technology (2022)
Director of Infrastructure and Security (2020-2022)
IT Manager (2019-2020)
- Successfully managed and oversaw the IT infrastructure team for seven divisions across the US and UK, ensuring seamless operations and minimal disruptions.
- Implemented and maintained IT policies and procedures to comply with industry standards and regulations.
- Led and developed a high-performing team of IT professionals, resulting in a significant increase in productivity and efficiency.
- Collaborated with senior management to align IT strategies with overall business objectives and goals.
- Successfully managed IT budget and resources, resulting in cost savings and improved ROI.
- Managed the deployment and maintenance of various enterprise systems, including ERP and SaaS applications.
- Delivered IT projects on-time and within budget, meeting or exceeding stakeholder expectations.
- Built and maintained relationships with key vendors and partners to ensure access to the latest technologies and services.
AMERICAN NATIONAL BANK OF TEXAS
Senior Systems Administrator (2018-2019)
Systems Administrator (2015-2018)
Network Administrator (2012-2015)
- Managed and maintained all systems, networks, and storage infrastructure for 38 bank locations and 2 datacenters.
- Implemented and enforced security protocols to ensure compliance with industry standards and regulations.
- Monitored and optimized system performance to ensure maximum uptime and efficiency.
- Coordinated with vendors and third-party providers to implement new technologies and upgrades to existing systems.
- Implemented and enforced IT policies and procedures to ensure compliance with industry standards and regulations.
- Provided training and mentorship to helpdesk staff members.
SOUTHWEST OFFICE SYSTEMS
Solutions Specialist / Network Administrator, (2007-2012)
• Extensive experience in implementing and maintaining document management software and network services for enterprise clients.
• Strong understanding of industry standard protocols and technologies, including TCP/IP, DNS, DHCP, and SMB/CIFS.
• Proven ability to troubleshoot and resolve complex technical issues related to document management and network infrastructure.
• Skilled in working with cross-functional teams to design and implement customized solutions that meet the specific needs of clients.
• Strong customer service and communication skills, with a track record of building positive relationships with clients and partners.
TRINITY VALLEY COMMUNITY COLLEGE
Computer Technician / Lab Coordinator, (2000-2007)
• Maintained and repaired computer equipment in computer labs, including desktops, laptops, and peripherals.
• Coordinated the scheduling and usage of computer labs for classes and special events.
• Assisted faculty and staff with technical issues and provided training on computer software and hardware.
• Managed inventory and placed orders for computer equipment and supplies.
• Developed and implemented policies and procedures for computer lab usage and security.
TRINITY VALLEY COMMUNITY COLLEGE
Cisco Networking Academy / Adult Education Instructor, (2000-2003)
• Proven ability to effectively deliver technical training to students of varying skill levels, from beginners to advanced professionals.
• Skilled in creating and delivering engaging and interactive lesson plans that align with industry standards and best practices.
• Strong understanding of networking and computer hardware principles, and able to effectively convey complex technical concepts to students.
• Successful in preparing students for certifications and helping them achieve industry recognized IT certifications.
TRINITY VALLEY COMMUNITY COLLEGE
Computer Science Teacher’s Assistant / Network Intern, (1996-1999)
- Assisted the computer science instructor in preparing course materials, delivering lectures, and grading assignments.
- Conducted lab sessions and provided one-on-one support to students with programming and networking concepts.
- Assisted in maintaining and troubleshooting the computer lab equipment and software.
- Assisted the network administrator in configuring and maintaining the college’s local area network (LAN) and wide area network (WAN).
- Assisted in the implementation of new network technologies and solutions.
TRINITY VALLEY COMMUNITY COLLEGE
Computer Science Teacher’s Assistant / Network Intern, (1996-1999)
- Assisted the computer science instructor in preparing course materials, delivering lectures, and grading assignments.
- Conducted lab sessions and provided one-on-one support to students with programming and networking concepts.
- Assisted in maintaining and troubleshooting the computer lab equipment and software.
- Assisted the network administrator in configuring and maintaining the college’s local area network (LAN) and wide area network (WAN).
- Assisted in the implementation of new network technologies and solutions.
IT Skills
- Infrastructure and Network Administration: Expertise in managing and maintaining complex IT infrastructures, including networks, servers, storage, and backup systems. Skilled in implementing and enforcing security protocols to ensure compliance with industry standards and regulations.
- Project Management: Proficient in leading and delivering IT projects on-time and within budget, while meeting or exceeding stakeholder expectations. Experienced in coordinating with cross-functional teams and third-party providers to design and implement customized solutions.
- IT Policies and Procedures: Knowledgeable in implementing and enforcing IT policies and procedures to comply with industry standards and regulations, as well as to optimize system performance and ensure maximum uptime and efficiency.
- Team Building and Leadership: Experienced in managing and developing high-performing teams of IT professionals, resulting in a significant increase in productivity and efficiency. Skilled in aligning IT strategies with overall business objectives and goals, and in managing IT budget and resources to achieve cost savings and improved ROI.
Education
Skillshare (2023-Present)
Completed courses in Autodesk AutoCAD, Autodesk Revit
iCollege (2023-Present)
Completed course in AWS Certified Cloud Practitioner, PowerShell Scripting, CompTIA Linux+
Metrix Learning (2022-2023)
Completed course in CompTIA Security+
Cisco Networking Academy (2019)
Completed course in Cisco Networking
VMware IT Academy (2018)
Completed course in VMware Horizon 7 Fundamentals
Global Knowledge (2012)
Completed courses in Exchange, VMware, ITIL, and Cisco Networking
University of North Texas (2003-2005)
Completed courses in Software Engineering
Region 7 Education Center (2000-2002)
Cisco Networking Academy Teaching Certificates
Trinity Valley Community College (1996-1999)
Associates of Science Degree in Computer Science